Privacy Policy

Protecting Your Personal Information and Maintaining Your Trust

At EISTA USA, we are committed to protecting the privacy and security of our candidates, partners, and website users. This Privacy Policy explains how we collect, use, protect, and manage personal information when you access our website, apply for Recognition of Prior Learning (RPL) assessment, request professional certification services, or interact with our organization.

1. Introduction

EISTA USA (“EISTA USA”, “we”, “our”, or “us”) respects your privacy and is committed to safeguarding the personal information entrusted to us.

This Privacy Policy describes how EISTA USA collects, processes, stores, and protects personal information provided through our website and professional services.

By using our website or submitting information to EISTA USA, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

Depending on your interaction with EISTA USA, we may collect different categories of information.

Personal Information

This may include:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Contact details
  • Professional profile information

Professional and Certification Information

For Recognition of Prior Learning (RPL) and professional certification purposes, we may collect:

  • Employment history
  • Professional experience details
  • Career achievements
  • Responsibilities held
  • Supporting documents
  • Training records
  • Assessment information

Payment Information

Payments made through our website may be processed by secure third-party payment providers such as Stripe.

EISTA USA does not store complete payment card information.

3. How We Use Your Information

EISTA USA may use collected information to:

  • Process RPL applications
  • Evaluate professional competencies
  • Manage certification requests
  • Communicate with candidates and partners
  • Provide customer support
  • Verify issued credentials
  • Process payments
  • Improve our services and procedures
4. Information Sharing

EISTA USA does not sell or rent personal information.

Information may only be shared when necessary for:

  • Certification processing
  • Authorized professional partners
  • Technical service providers
  • Payment processing
  • Legal obligations

Any information sharing is limited to legitimate business purposes.

5. Data Security

EISTA USA applies appropriate measures to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Unauthorized disclosure

While we take reasonable precautions, no online system can guarantee absolute security.

6. Data Retention

Personal information may be retained for:

  • Certification records
  • Verification purposes
  • Administrative requirements
  • Legal and operational needs

We retain information only for the period necessary to fulfill these purposes.

7. Your Privacy Rights

Depending on applicable regulations, users may request:

  • Access to their personal information
  • Correction of inaccurate information
  • Information about data processing
  • Deletion requests where applicable
8. Contact Information

For privacy-related inquiries:

EISTA USA
Email: info@eista.org

Scroll to Top